Churn rate is one of the most important metrics for a SaaS business. While negative churn rate is a dream of every SaaS business, high churn rate is the cause of death.
Reducing the churn rate is a relief for the company as lower churn rate leads to higher revenue. In this article, we will share some of the tips we used to reduce our churn rate.
No Self Cancellation Most of the SaaS businesses allow their users to cancel their subscriptions with just a few clicks. ...